Refer a Friend. Earn R400.
Exclusive to active Home-Connect clients on Vumatel - share your link and get rewarded.
R400 per referral
- No cap — refer as many friends as you like
- Credited to your Home-Connect account first
Vuma CORE
- Referral qualifies once installed & Active
Vuma REACH
- Referral qualifies once installed & Active
Referral link required
- Your friend must sign up using your unique portal link
Log in to the portal
- Navigate to Refer-a-Friend in the portal
Share your unique link
- Friend must complete sign-up using your link
Order → Install → Active
- Leads, pending, failed installs or cancelled orders don’t qualify
Paid monthly
- Reward is credited first; refund only if account is up to date
Refer a Friend T&Cs.
Tap a card to expand and read the full terms.
Eligibility
- The referrer must be an active Home-Connect customer in good standing.
- The referred friend must be a new customer (not currently active).
- One reward per unique referred customer (subject to verification).
How it Works
- Referrals must be submitted via the official Refer-a-Friend form/link.
- Details must match the new customer order (name, contact, address where applicable).
- Home-Connect may request proof/verification to prevent fraud.
Reward & Payout
- Rewards only apply once the referred customer is activated and meets qualifying criteria.
- Payout/credit timing may vary (e.g., after first successful payment).
- Rewards are non-transferable and not redeemable for cash unless stated otherwise.
Fair Use
- Bulk/spam referrals, fake details, or gaming the system may lead to disqualification.
- Home-Connect can withhold rewards where fraud is suspected.
- Limits may apply per customer, per month, or per household.
Cancellations
- If the referred customer cancels within a set period, the reward may be reversed.
- Failed debit orders/non-payment may affect qualification.
- Where applicable, clawbacks may apply to previously issued credits.
Privacy
- Referral details are used to contact the referred person and process the order.
- Information is handled according to applicable privacy laws and policy.
- By referring, you confirm you have consent to share their contact info.
Program Changes
- Home-Connect may change, pause, or end the program with reasonable notice.
- Terms may be updated to reflect product or compliance changes.
- Final eligibility remains subject to verification.
FAQs
Tap a question to expand and read the full answer.
Real people.
Real connections.
Real happy customers.

Great internet should speak for itself. Our customers just happen to say it louder.
Thank you so much to Ledene Napier for her assistance, she is such a wonderful person and always very helpful. She followed up with vuma throughout my query, kept escalating my issue and continued to call me for feedback up until the matter was resolved. Ooh what a pleasure to have such an individual working on your case and ensuring that you are up and running. Thank you very much
1207503-ThabisoK Very kind, helpful, professional and God sent customer service. Best service I've ever received. You deserve the employee of the year award! May God bless you for your good service and may your company recognize your positive and wonderful contribution. You deserve a promotion! Thank you Thabiso
Reference: 130-637-6 / ThabisoKWe are extremely happy with the excellent service that ThabisoK rendered to us this morning regarding our internet problem.He assisted us quickly, professionally, and with great patience. He handled the issue with confidence and made the whole process easy and stress-free. Our internet is now working properly again, and we truly appreciate the outstanding support.Thabiso is a real asset to the company, and we honestly think HomeConnect should give him a big bonus or a raise for the excellent work he is doing.Thank you, ThabisoK, for brilliant service. Highly recommended! ⭐⭐⭐⭐⭐
Ref: 1298263 consultant Sipho @home connect. I would like to take the time to thank the consultant from Home Connect for the amazing assistance and support in getting my fibre line up and running. From start to finish, he was professional, patient, and extremely helpful. He went out of his way to make sure everything was sorted , he called me daily with follow up calls.I really appreciate the great service and commitment shown. Excellent customer service and highly recommended!
I had the pleasure of receiving assistance from Siyanda Mntambo at Home Connect. She was professional, friendly, and always willing to go the extra mile to help. Her communication was clear, and she handled every query efficiently and with a positive attitude. Her dedication to providing excellent customer service made the entire experience smooth and stress-free. Thank you for your outstanding support 👏
I would like to commend Mbali (Ref: MM18JBN) for the excellent service she provided. She was very patient, professional, and helpful throughout the entire process. She took the time to explain everything clearly and ensured that all my questions were answered.Thank you, Mbali, for your outstanding support and friendly assistance. It was truly a pleasure dealing with you. 🌸
I want to give a 5-star rating to Fumane Makhubele(1266452 )from Home Connect. He provided excellent service, was incredibly kind and patient, and explained everything clearly. Because WhatsApp was limited, he went the extra mile and called me directly to ensure everything was fully resolved. Thank you, Fumane Makhubele
I highly commend Patience for her outstanding assistance during my transition to Home Connect. After dealing with multiple consultants over the past few weeks, her clear communication and professionalism stood out. She eased my stress regarding the billing switch from my previous provider to Openserve. Patience is a true asset to your team. Thank you for the wonderful support!
Excellent service! The consultant (Mbali )was friendly, professional, and so, so patient. I struggled on my side to load other information correctly, but she kept on encouraging me not to panic because she is here and will resolve the problem with me. She called me again at 20:40 to finish the connection process. She is knowledgeable, patient, and ensured that my connection was working perfectly before concluding the support session. Their dedication to customer satisfaction and technical expertise made the entire experience stress-free. I highly recommend her services and am extremely satisfied with the assistance provided.We need more of such service.
Ref:1214403 - Sipho . I was assisted very patiently by Sipho and am very happy with the outcome. Thank you so much for taking the time and making sure all is well on my side. Keep up the great work!
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