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About Us

Home-Connect Fibre to your Home

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[nectar_gradient_text heading_tag="h3" color="extra-color-gradient-1" gradient_direction="horizontal" text="Home-Connect is brought to you by CipherWave. Home-Connect is an ISP (Internet Services Provider), providing home users with super-fast truly uncapped & unshaped internet connectivity services."]

From humble beginnings in the FTTH industry in 2016, Home-Connect emerged out of CipherWave’s Corporate ISP division to be known today as one of the leading Fibre to the Home (FTTH) companies with a national footprint. Home-Connect has a philosophy of delivering the highest standard of unbeatable Fibre services at an unmatched price to the consumer market. Our staff are young, passionate, energetic and customer focused, working together to ensure your home is connected within the shortest lead time possible, always keeping you informed and up to speed on your order . Once connected to our family, enjoy the Fibre Freedom, with no limitations whatsoever on your internet Fibre line!

Home-Connect partners with many of the countries’ leading and most successful Open Access Fibre Infrastructure providers. Fibre Providers such as Vumatel, MetroFibre Networx, Waterfall Access Networks, SA Digital Villages (OMIT), Octotel, Openserve and Balwin Fibre to name a few.

Our company, today, jointly with CipherWave Networks group of companies has close to 10 years’ experience in the ISP and connectivity industry, marking over thousands of connected businesses and homes and growing at a rapid pace. To add, Home-Connect is a brand with a national footprint, with a growing presence located in and around Johannesburg, Cape Town and Durban; and growing.

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Our Network

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To improve the customer experience Home Connect has direct interconnects with Showmax, Netflix, YouTube offering low latency when streaming from these content providers. We also partnered with some of the leading Fibre access providers in SA as well as one of the leading International Carriers to ensure that we can deliver super-fast connectivity services.

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Vision

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To be the premium choice for all home users to expand on their Fibre Digital freedom with our exceptional internet connectivity services and solutions.

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Mission

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To provide super-fast internet connectivity services over our reliable and expansive network, while delivering quality exceptional customer service.

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Values

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– We are Team Players –
– We act with Respect, Accountability and Integrity –
– We progress with Innovation –
– We progress with Our Suppliers –
– We aim for Excellent Service Delivery –
– We aim to deliver while exceeding the expectations of Our Customers –

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Local Fibre Access Providers

[/split_line_heading][clients columns="5" hover_effect="opacity" additional_padding="none" fade_in_animation="true"][client image="15716" title="Client" id="1652681899896-4" url="/fibre-to-the-home/vumatel-fibre-packages/" name="Vumatel" tab_id="1652681899897-9"]

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[/client][client image="5813" title="Client" id="1652681899981-4" url="/fibre-to-the-home/metrofibre/" name="MetroFibre" tab_id="1652681899982-0"]

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[/client][client image="12898" title="Client" id="1652681900034-2" tab_id="1652681900034-7" url="https://www.home-connect.co.za/fibre-to-the-home/rise-telecoms/" name="Rise Telecoms"][/client][client image="10088" title="Client" id="1652681900077-3" tab_id="1652681900077-7" url="https://www.home-connect.co.za/fibre-to-the-home/celerity-networks/" name="Steyn"][/client][client image="11407" title="Client" id="1652681900125-4" tab_id="1652681900125-0" url="https://www.home-connect.co.za/fibre-to-the-home/celerity-networks/" name="Celerity"][/client][client image="6394" title="Client" id="1652681900170-3" url="/fibre-to-the-home/balwin-fibre/" name="Balwin Fibre" tab_id="1652681900170-4"]

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[/client][client image="6595" title="Client" id="1652681900220-1" url="/fibre-to-the-home/polo-fields-estate-residents/" name="Polo Fields Estate" tab_id="1652681900220-2"]

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[/client][client image="5815" title="Client" id="1652681900270-0" url="/fibre-to-the-home/dark-fibre-africa-dfa/" name="DFA" tab_id="1652681900270-2"]

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[/client][client image="6448" title="Client" id="1652681900314-2" tab_id="1652681900315-5" url="https://www.home-connect.co.za/fibre-to-the-home/kikuyu-waterfall-residents/" name="Kikuyu"][/client][client image="5819" title="Client" id="1652681900364-5" url="/fibre-to-the-home/octotel/" name="Octotel" tab_id="1652681900364-2"]

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[/client][client image="15435" title="Client" id="1652681900410-4" url="/fibre-to-the-home/openserve/" name="Openserve" tab_id="1652681900410-2"]

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[/client][client image="7588" title="Client" id="1652681900464-1" url="/fibre-to-the-home/frogfoot-fibre/" name="Frogfoot Fibre" tab_id="1652681900465-2"]

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[/client][client image="7760" title="Client" id="1652681900513-7" url="https://www.home-connect.co.za/fibre-to-the-business/fttb-openfibre-dedicated/" name="OpenFibre" tab_id="1652681900514-2"]

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[/client][client image="7886" title="Client" id="1652681900561-6" tab_id="1652681900562-6" url="https://www.home-connect.co.za/fibre-to-the-home/netstream/" name="Netstream"][/client][client image="7969" title="Client" id="1652681900603-0" tab_id="1652681900604-7" url="https://www.home-connect.co.za/fibre-to-the-home/century-city-connect/" name="Century Connect"][/client][client image="8284" title="Client" id="1652681900651-3" tab_id="1652681900652-2" url="https://www.home-connect.co.za/fibre-to-the-home/mtn-fibre/" name="MTN"][/client][client image="9654" title="Client" id="1652681900693-2" tab_id="1652681900693-2" url="https://www.home-connect.co.za/fibre-to-the-home/dna-tel/" name="DNA Tel"][/client][client image="15971" title="Client" id="1652681900736-5" tab_id="1652681900736-2" url="https://www.home-connect.co.za/fibre-to-the-home/evotel/" name="Evotel"][/client][client image="5814" title="Client" id="1652681900778-6" url="/fibre-to-the-home/waterfall-access-networks/" name="Waterfall Access Networks" tab_id="1652681900779-1"]

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[/client][client image="11600" title="Client" id="1652681900830-2" url="https://www.home-connect.co.za/fibre-to-the-home/vodacom/" name="Vodacom" tab_id="1652681900830-9"]

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[/client][client image="13676" title="Client" id="1652681900881-0" url="https://www.home-connect.co.za/fibre-to-the-home/link-layer/" name="Link Layer" tab_id="1652681900882-4"]

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[/client][client image="15102" title="Client" id="1652681900932-6" url="https://www.home-connect.co.za/fibre-to-the-home/fibrenet/" name="Fibre Net" tab_id="1652681900933-5"]

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[/client][client image="15135" title="Client" id="1652681900976-7" url="https://www.home-connect.co.za/fibre-to-the-home/munyaka-lifestyle-estate/" name="Munyaka" tab_id="1652681900976-3"]

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[/client][client image="15517" title="Client" id="1652681901026-7" url="https://www.home-connect.co.za/fibre-to-the-home/fibresuburbs/" name="FibreSuburb" tab_id="1652681901026-8"]

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[/client][client image="16175" title="Client" id="1652681901076-4" url="https://www.home-connect.co.za/fibre-to-the-home/route-network/" name="Route Network" tab_id="1652681901076-6"]

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[/client][client image="16912" title="Client" id="1652681901126-7" url="https://www.home-connect.co.za/fibre-to-the-home/zoom-fibre/" name="Zoom Fibre" tab_id="1652681901126-5"]

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[/client][client image="17692" title="Client" id="1652681901178-3" url="https://www.home-connect.co.za/fibre-to-the-home/mesh-telecom/" name="Mesh Telecom" tab_id="1652681901178-4"]

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International Carrier

[/split_line_heading][clients columns="2" hover_effect="opacity" additional_padding="none"][client image="6527" title="Client" id="1652681901237-1" tab_id="1652681901237-2" name="WIOCC"]

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[/client][/clients]

Some important milestones for us

[milestone heading_inherit="h2" symbol_position="after" subject_padding="2%" color="Default" effect="count" symbol_alignment="Superscript" milestone_alignment="default" number="97" symbol="%" subject="Percent of users recommend us to friends and family" number_font_size="92" symbol_font_size="40"]
[milestone heading_inherit="h2" symbol_position="after" subject_padding="2%" color="Default" effect="count" symbol_alignment="Superscript" milestone_alignment="default" number="96" subject="Uptime of our infrastructure" number_font_size="92" symbol="%" symbol_font_size="42"]
[milestone heading_inherit="h2" symbol_position="after" subject_padding="2%" color="Default" effect="count" symbol_alignment="Superscript" milestone_alignment="default" number="6" subject="To get through to one of our agents!" number_font_size="92" symbol="sec" symbol_font_size="40"]
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What our customers are saying

Yes, they love us! And so will you!

[/split_line_heading][carousel script="owl_carousel" desktop_cols="3" desktop_small_cols="3" tablet_cols="2" mobile_cols="1" column_padding="50px" autorotate="true" autorotation_speed="7000"][item id="1652681901512-3" title="Item" tab_id="1652681901514-10"][nectar_single_testimonial testimonial_style="basic" image="6305" quote="Home-Connect staff are so friendly and very helpful. They instantly helped me choose the right package for my home and gave me my router the next day!" name="Rowland" subtitle="Happy Customer"][/item][item id="1652681901581-1" title="Item" tab_id="1652681901581-9"][nectar_single_testimonial testimonial_style="basic" image="6305" quote="Amazing service and very friendly staff who helped me at around 7. I’m very happy that I chose Home-Connect for my Fibre. Highly recommended." name="Chane" subtitle="Happy Customer"][/item][item title="Item" id="1652681901644-1" tab_id="1652681901644-0"][nectar_single_testimonial testimonial_style="basic" image="6305" quote="Excellent service! A very professional company. Thank you to all who made our swop to Cipherwave, Home-Connect a seamless procedure." name="Jenny" subtitle="Happy Customer"][/item][/carousel]
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School Sponsorship

Home-Connect through the Vumatel School’s partnership, offering free internet fibre to local schools, not only are we connecting homes, but we connecting schools and empowering our communities.

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Our Contact Details

Phone: 010 612 0611
[email protected]

Departments

Support Query – [email protected]
Accounts Query – [email protected]
Sales Query – [email protected]
Other Query – [email protected]

Our Address

CipherWave Home-Connect (Pty) Ltd
Design Quarter Office Block 4, Leslie Ave, Fourways

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